COMMON QUERIES

The Info You’re After

WHAT ARE YOUR SIZES?

Small Jar Candle - 3.5oz. 
Medium Jar Candle - 8oz. 
Large Jar Candle - 14oz.
Scent Bars - 2.5oz.

Tart Brittle - 4oz.

DO YOU OFFER WHOLESALE?

Absolutely! Please contact us through the contact session on this page, or send us an email oldirtroadcandleco@outlook.com

HOW DO I PREVENT "MEMORY RINGS" ON MY CANDLE?

As with all candles, the first burn is the most important. To begin, candles should burn one hour for every 1 inch in diameter of the actual candle size to liquefy the entire top layer of wax. If the wax is not allowed to liquefy or to melt from edge to edge of the jar or tumbler, it will create a “memory ring,” especially if this is the first time the candle is lit. Once a candle has this “memory ring,” it will continue to tunnel and to burn that way for the life of the candle. I cannot stress how important this is to make sure your candle burns evenly.

WHAT ARE THE PAYMENT OPTIONS?

We process our payments online through "stripe." Stripe uses SSL (secure socket layer) encryption to protect your personal and payment information from being intercepted. All of our prices are in Canadian dollars. We accept Visa, Mastercard & American Express credit cards, or you may pay through paypal. If you would like to pay via certified cheque or email money transfer, please email us and we are glad to work with you - we will just hold your order under the funds are processed, and cleared.

HOW DO YOU SHIP?

We offer a flat rate shipping fee of $23.00 (CAD) - the more you combine in your order, the more you will save on shipping. Generally, most of our orders ship via Canada Post.

WHERE CAN I BUY LOCAL?

Our huge selection of soy wax candles are available at Market Between The Mountains in Berwick, Nova Scotia. They are located at 145 Commerical Street, Berwick - and offer so much more than candles. Look them up on facebook!

WHEN WILL MY ORDER SHIP?

Orders generally ship 3-7 days after the date of purchase.

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